Accessibility Statement

We are actively working to improve accessibility and usability in accordance with recognized accessibility standards, including:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Applicable provisions of the Americans with Disabilities Act (ADA)
• Applicable state accessibility laws

Our Platform is designed to support:

• Screen reader compatibility
• Keyboard navigation
• Alternative text for meaningful images
• Logical heading structure
• Clear form labeling
• Sufficient color contrast
• Scalable text

We aim to ensure that core functionality, including scheduling, communication, and account access, is accessible to users with disabilities.

Accessibility is an ongoing effort.

We:

• Periodically test our Platform
• Review user feedback
• Make reasonable modifications when feasible
• Work with developers and vendors to improve accessibility

As our Platform evolves, we will continue working toward enhanced accessibility.

Some portions of the Platform may include third-party tools or content that are not fully controlled by Ozara.

While we encourage accessibility compliance from our partners, we cannot guarantee accessibility of third-party components.

If you experience difficulty accessing any part of our Platform or need assistance, please contact us: support@ozara.com

Please include:

• The webpage or feature you are trying to access
• A description of the issue
• Your preferred contact method

We will make reasonable efforts to respond promptly and provide alternative access where possible.

If you require assistance accessing telehealth services or scheduling care, our team can provide support by phone or email.